What We Collect and Why It Matters
We collect the information you provide when you register — your name, contact details and account credentials. When you make a deposit or withdrawal using bKash, Nagad or Rocket, we log the transaction reference, wallet number and amount so we can match payments to your account
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accurately. We do not store your full mobile banking PIN or password at any point. Beyond payment data, we collect device identifiers, browser type and session logs to detect unusual access patterns and keep your account secure. If you contact our support team, the content of
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that conversation is retained so we can follow up properly. We also place cookies on your browser to remember your session state and language preference — you can manage cookie settings through your browser at any time. All data collected is used only for account operation,
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fraud prevention and service improvement. We do not sell, rent or share your personal information with third parties for marketing purposes. Use of k1999 and the data rights available to you depend on your local law and the eligible regions we serve — if local regulation
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restricts certain data practices, those restrictions apply.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.