Requesting a Payout from k1999
Withdrawal requests go through the same cashier section you use for deposits. Enter your verified bKash, Nagad or Rocket number — it must match the wallet you used to deposit. We process payout requests in the order they are received. Your account needs to pass identity verification before the first withdrawal goes through; this is a one-time step that protects your balance
from unauthorised access. Processing time varies; we do not make speed claims we cannot back. Players across Bangladesh, including Dhaka, use the same flow.
- Open Withdrawal Screen — Head to the cashier, select Withdraw, and choose the wallet you want the funds sent to — bKash, Nagad or Rocket.
- Enter the Amount — Type the amount you want to withdraw. The screen will confirm whether your balance covers the request before you submit.
- Verify Your Identity — If your account is not yet verified, you will be prompted to complete KYC before the payout can proceed. This step runs once.
- Confirmation Sent — After submission, a confirmation appears in your account history. The funds move to your wallet once our team processes the request.